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Transportation

Families with children who have special needs may need transportation assistance. Most counties in North Carolina offer some form of transportation assistance. This may be citywide public transportation, door-to-door paratransit services, or medical transport vans. Paratransit services are for those with disabilities, and you may need to call your local transportation office or Department of Social Services to determine eligibility. Paratransit services and medical transport need to be set up in advance with a Dial-a-Ride phone call system. Some Medicaid recipients may be eligible for subsidized or cost-free medical transport assistance. More information can be found here, or you can contact your local Medicaid Managed Care Organization (MCO) for details about this service. 

State wide

  • CARE-LINE, 1-800-662-7030 (English and Spanish) is the toll-free telephone information and referral help line of the N.C. Department of Health and Human Services.  Individuals who are deaf or have a hearing impairment may reach CARE-LINE toll-free at 1-877-452-2514 (TTY).

Transportation Resources by County (Alphabetical Order) 

Transportation Resources by Region

Western Piedmont Region

  • Greenway Public Transportation offers demand response services to residents of Alexander, Burke, Caldwell, and Catawba Counties; fixed route services in Conover, Hickory, and Newton; and flex route services in Taylorsville and areas of Burke County.

Yadkin Valley Economic Development District, Inc.

Piedmont Region

Regional Coordinated Area Transit System 

  • RCATS provides demand response public transportation services to residents of Randolph and Montgomery Counties.

Triangle Area

  • GoTriangle offers fixed routes connecting Wake, Durham, and Orange Counties.

Kerr Area Transportation Authority 

  • KARTS provides demand response public transportation services to residents of Franklin, Granville, Vance, and Warren Counties. KARTS also operates a scheduled fixed route in Downtown Henderson.

Choanoke Public Transportation Authority

  • CPTA provides demand response public transportation services to residents of Bertie, Halifax, Hertford, and Northampton Counties.

Craven Area Rural Transit System

  • CARTS provides scheduled route and demand response public transportation services to residents of Craven, Jones, and Pamlico Counties.

Inter-County Public Transportation Authority 

  • ICPTA provides demand response public transportation services to residents of Pasquotank, Perquimans, Camden, Chowan, and Currituck Counties.